a white tick
Dash Savings

Help and Support with Dash

We've listened to our customers, we'll continue to offer help and assistance over the phone.

SOME COMMON Questions

Impound FAQ's

Call Us
01905 930 411
Email
help@dashinsurance.co.uk

What exactly is impound insurance?

Answer:

Impound insurance is short-term car cover that allows you to release a vehcile from a police compound. Dash provides instant 30-day policies, delivered by email, so you have legal proof of insurance quickly.

Learn more

Why did the authorities impound my car?

Answer:

Vehicles are usually impounded for one of the following reasons:
  • No Insurance in place
  • Driving with an invalid licence
  • Unpaid road tax
  • No valid MOT
  • Unsafe driving or other legal violations
Always check directly with the police compound to confirm why your vehicle was taken.

Learn more

How much will impound insurance cost me?

Answer:

Your price depends on factors such as:

  • Your age
  • Licence and driving history
  • Vehicle type
  • Location
Dash offers affordable 30-day policies designed specifically for the legal release of impounded vehicles.

Learn more

Is 30 days insurance mandatory for an impound policy?

Answer:

Yes. Authorities require a minimum of 30 days of cover before a vehicle can be released from a police compound. Dash impound insurance meets this legal requirement.

Learn more

Can drivers under 21 get impound insurance?

Answer:

Yes. Eligibility varies depending on age, licence history, and driving experience. Dash offers tailored impound policies for drivers under 21.

Learn more

Do I need to be the registered keeper and owner to get impound insurance?

Answer:

Yes. To legally insure and release an impounded vehcile, you must be both the registered keeper and the owner. If another person is collecting the vehcile, they must be named on your policy as a nominated driver.

Learn more

Can someone else collect my impounded vehicle?

Answer:

Yes. Another person can collect your vehicle if they are named as a nominated driver on your impound insurance policy. Dash can help you to add this cover.

Learn more

Can I get impound insurance with a provisional licence?

Answer:

Yes. Provisional licence holders may be eligible for impound insurance depending on age, experience, and insurer requirements. Dash can advise on your options.

Learn more

How do I release my car from the police compound?

Answer:

To release your vehicle you will need:
  • 30-day impound insurance
  • Proof of ownership (V5C logbook)
  • Photo ID
  • Payment of any fees
Once these are provided, the police compound can release your car.

Learn more

What documents do I need to collect an impounded vehicle?

Answer:

Bring the following when visiting the police compound:

  • Valid impound insurance certificate
  • V5C logbook
  • Photo ID
  • Police seizure notice

Can I use standard temporary insurance to release an impounded vehicle?

Answer:

No. Standard temporary insurance does not cover police compounds. You need specialist insurance for at least 30 days.

Learn more

How long do I have to collect my car from the police compound?

Answer:

  • You usually have 7 days to show proof of valid insurance
  • Up to 14 days to collect the vehicle
After this, the police may auction or scrap the vehicle.

Learn more

What happens if I don't collect my impounded vehicle?

Answer:

If you do not collect your vehicle:
  • The police compound may auction or scrap it
  • Daily storage fees will apply until removal

Can impound insurance cover leased or company cars?

Answer:

Yes. Dash can provide impound insurance for leased or company vehicles depending on the circumstances.

Learn more

Does impound insurance cover multiple impound incidents?

Answer:

No. Impound insurance only applies for one release. If your vehcile is impounded again, a new policy is required.

Learn more

Can I get impound insurance online instantly?

Answer:

Yes. Dash provides instant online cover with documents delivered by email, giving you legal proof of insurance immediately.

Learn more

Is impound insurance available nationwide in the UK?

Answer:

Yes. Dash impound insurance is available across the UK, including major cities such as Birmingham, London, and Manchester, ensuring fast and legal release of vehciles from any police compound.

Learn more

Can impound insurance cover vans?

Answer:

Yes. Dash provides short-term impound cover for vans. Policies are designed for social, domestic, and pleasure use only.

Learn more

Is business use covered under impound insurance for vans?

Answer:

No. Dash impound policies for vans default to social, domestic and pleasure use only. Business use is not included.

Learn more